Professional Summary

Operational excellence leader with 30+ years in supply chain innovation and industrial field systems. Known for driving enterprise-level transformation in data-driven environments. Expert in AI implementation for business automation, performance analytics, and CRM optimization. Proven track record in aligning strategic goals with field execution, building high-performance teams, and enabling scalable insight generation across distributed operations. Deeply experienced in cross-functional leadership, KOL engagement strategies, and continuous improvement across industrial and healthcare-related distribution systems.

Core Expertise

AI Enablement for Field & Ops Teams
KPI Framework Design & Executional Dashboards
CRM Optimization & Digital Engagement Tools
Field Insights Capture & Strategic Alignment
Cross-functional Collaboration & Change Leadership
Training & Capability Building

Leadership Experience

BlackHawk Industrial

Windsor, CT

Senior Manager, Vending Replenishment & Billing

Dec 2022–Present
  • Co-founded internal AI "Skunk Works" team to identify and deploy emerging tools for field enablement
  • Developed and led corporate vending replenishment program covering 3 countries; aligned execution with enterprise distribution and inventory strategy
  • Oversaw digital reporting enhancements and AI-powered analytics to improve visibility and inventory turn performance

Regional Supply Chain Solutions Manager

Apr 2022–Nov 2022
  • Led implementation of over 200+ industrial vending systems across the East Coast with 99% uptime
  • Programmed proprietary reporting tools for CribMaster/AutoCrib to optimize field visibility and customer satisfaction

McGill Hose & Coupling

East Longmeadow, MA

Inventory & Operations Strategist

2021–2022
  • Designed and implemented full operational transformation in data and ERP utilization
  • Led ISO9001/AS9100 certification and managed company-wide process modernization

Earlier Roles

Various Locations

Sales, Service & Inventory Planning

20+ Years
  • 20+ years in sales, service, and inventory planning for complex B2B supply systems and field platforms
  • CribMaster sales and system implementations (WinWare, Inc.)
  • Early pioneer of industrial vending in New England (Pioneer Tool Supply)

Certifications

Google AI Essentials
ISO 9001:2015 Quality Management Systems

Interests

AI-powered SaaS builder with experience in GPT agents, automated reporting, and data dashboards
Passionate about fitness, family, and innovation that bridges human performance and digital scale